Mail-In Repair

Select a service tier and delivery method, then have your scope back within 10 business days — star-test verified.

Choose your service tier

All packages include star-test verification and a written service report. Shipping and handling is selected separately at checkout.

Not sure which package? Start with a Telescope Analysis — 30 minutes gives you a clear picture.

Essential
$99
+ S&H return shipping
$99 total service fee
  • Full visual inspection
  • Precision collimation
  • Live star-test verification
  • Written service report
  • Packing and shipping guidance
Select Essential
Most Popular
Standard
$199
+ S&H return shipping
$199 total service fee
  • Everything in Essential
  • Optics cleaning (mirror + eyepiece)
  • Focuser service and adjustment
  • Finder scope alignment
  • Mechanical inspection and lubrication
  • 30-day re-service guarantee
Select Standard
Premium
$299
+ S&H return shipping
$299 total service fee
  • Everything in Standard
  • Full mechanical disassembly and rebuild
  • Mirror cell and secondary rebuild
  • Parts replacement (consumables included)
  • Full restoration documentation record
  • 90-day re-service guarantee
Select Premium
Service Terms

Labour is included in all packages. Parts (replacement screws, mirror clips, springs, lubricant) are included in Premium; Essential and Standard parts are quoted separately before work begins. Round-trip shipping and handling is selected separately at checkout based on package size or Texas workshop drop-off. LSO is not responsible for pre-existing damage or damage resulting from improper packing by the customer; we’ll provide packing guidance for your scope type. A 30-day workmanship guarantee applies to Essential and Standard; 90 days for Premium. Recoating services (aluminizing) are not included in any mail-in package and are quoted separately. Service area for S&H pricing: contiguous United States.

See how we diagnose a telescope

Mirror figure, collimation, lens alignment, focus, and mount performance each leave different evidence. Our workshop guides explain what we measure and how we separate one cause from another.

Explore workshop guides

How mail-in works

1
Book online
Select a package, choose delivery, and pay securely online
2
Choose delivery
Choose a FedEx shipping-and-handling tier or Texas workshop drop-off at checkout
3
Pack & ship
Follow the packing checklist, attach the emailed label, and drop off at FedEx
4
We service it
Typical turnaround is 10 business days. Check progress anytime on the secure order-status page
5
Back to you
Shipped back with a service report and star-test documentation